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Media & News

Self-Checkout: Not so Convenient

The latest news of a big retail company bailing on self-checkout, this time IKEA, seems to point out a growing consensus on automated check out: it's not working.

Other chains who've recently shed their self-checkout option include large American food retailers Big Y, Kroger, and Albertson's.

Why get rid of something that is meant to make it more convenient for customers to shop and quickly pay for their goods?

Well, besides making it five times easier to shoplift items in the checkout area, both intentionally and unintentionally- as was the case this year at Home Depot- self-checkout is often inconvenient for customers, can be unsafe for the public, and is detrimental to workers.

Click here to find out more about why retailers are getting rid of their self check outs.

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United Food and Commercial Workers Union
Canada's private sector union