Why call centre workers are joining UFCW Canada

“We want a legally binding collective agreement with guaranteed improvements in pay, benefits and working conditions. Everyone deserves regular wage increases, affordable health benefits, a reasonable amount of paid personal days, and proper overtime pay.”

“We need to be treated with equality and respect. We need job security and just cause protection. Only union members have guaranteed just cause protection and a grievance procedure to ensure fairness. Statutory holidays and overtime should be voluntary, and we should be paid well for taking on the additional work.”

“We deserve to be paid and recognized for the hard work we do to make our company a success.”